Privacy Policy

Introduction

ANSOREMILO ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ansoremilo.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

Personal Data

When you visit our Site, we may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Purchase a product or service
• Request information or assistance
• Participate in contests, surveys, or promotions
• Contact our customer support

The personal information we may collect includes:

• Name
• Email address
• Phone number
• Mailing address
• Billing information (including credit card numbers)
• Ghana Card or other identification information
• Financial information (for investment and savings services)
• Demographic information (such as age, gender, income level)

Automatically Collected Information

When you access our Site, we automatically collect certain information about your device and usage, including:

• Device type and operating system
• Browser type
• IP address
• Referring URLs
• Access times and dates
• Page views and navigation paths
• Information about how you use our Site

Cookies and Similar Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing activities. These technologies help us analyze Site traffic, customize content, measure promotional effectiveness, and gather demographic information.

Types of cookies we use:

• Essential cookies: Required for the basic functionality of our Site
• Functional cookies: Enhance your experience by remembering your preferences
• Analytical cookies: Help us understand how visitors interact with our Site
• Advertising cookies: Used to deliver relevant advertisements and track marketing campaign performance

You can control cookies through your browser settings and other tools. However, disabling certain cookies may limit your ability to use some features of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing transactions and sending related information
• Fulfilling our contractual obligations to you
• Managing your account and customer relationship
• Sending administrative information
• Sending marketing and promotional communications (with your consent)
• Responding to inquiries and providing customer support
• Personalizing your experience on our Site
• Improving our Site and services
• Conducting research and analysis
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: When you have given explicit permission to process your personal data for specific purposes
• Contract: When processing is necessary to fulfill a contract with you
• Legal obligation: When we need to comply with a legal or regulatory requirement
• Legitimate interests: When processing is necessary for our legitimate business interests, provided those interests don't override your fundamental rights and freedoms

Disclosure of Your Information

We may share your personal information with the following third parties:

• Service providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance
• Financial partners: Banks and financial institutions that assist in providing our savings and investment services
• Business partners: Trusted third parties who collaborate with us to offer products or services
• Affiliates: Our parent company, subsidiaries, and affiliates
• Legal requirements: To comply with applicable law, regulation, legal process, or governmental request
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Protection of rights: To enforce our Terms of Service and protect the rights, privacy, safety, or property of ANSOREMILO, our customers, or others

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. These measures include:

• Encryption of sensitive information
• Secure access controls
• Regular security assessments
• Staff training on data protection
• Physical security measures for our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations
• Applicable statute of limitations periods
• Resolution of disputes

When personal information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we erase your personal information
• Restriction: Request that we restrict the processing of your data
• Data portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Withdraw consent: Withdraw any consent you previously provided

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days or as required by applicable law.

Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

International Data Transfers

We are based in Ghana, and your information may be transferred to, stored, and processed in Ghana and other countries where our service providers maintain facilities. These countries may have different data protection laws than your country of residence.

If we transfer your personal information to countries outside Ghana, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

Third-Party Links

Our Site may contain links to third-party websites and services that are not owned or controlled by ANSOREMILO. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

ANSOREMILO
Flat 69v Robertson Centers
Zacharyburgh, GU7 9SD
Ghana

Email: [email protected]
Phone: +447026652436