We're here to help with any questions about our financial solutions
Customer Support: +447026652436
Sales Inquiries: +447026652437
Available Monday to Friday, 8am - 6pm GMT
General Inquiries: [email protected]
Customer Support: [email protected]
Business Partnerships: [email protected]
Office Hours: Monday to Friday, 9am - 5pm GMT
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Quick answers to common inquiries
We aim to respond to all inquiries within 24 business hours. For urgent matters, we recommend calling our customer support line directly.
Yes, we offer in-person consultations at our Accra office. These sessions can be scheduled through our customer service team. We also provide virtual consultations for clients who prefer remote meetings.
For technical support with our mobile app, please email [email protected] with details of the issue you're experiencing. Include your device type, operating system version, and app version for faster assistance.
Account verification documents can be uploaded directly through your account portal. If you're experiencing difficulties, you can email the documents to [email protected] with your full name and account number in the subject line.
If you notice any suspicious activity on your account, please contact our security team immediately at [email protected] or call our emergency line at +447026652438. Our fraud department operates 24/7.
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